Stop answering guest messages. Let AI do it for you.
Instant replies across Airbnb, Booking, WhatsApp, and Email. 50+ languages. Under 60 seconds. Works with your current PMS. From €10.50/property/month.
24/7
Always-on replies
<60s
Average response
50+
Languages covered
4h+
Saved daily per manager
Keep your current PMS. Zero migration.
The AI assistant connects to your existing platform in minutes. No data migration, no downtime, no learning curve. Just activate it and let it handle the rest.
Don't see your platform? Let us know — we add new integrations in days.
Receive. Understand. Reply.
Receive
A guest writes from any channel, in any language
Analyze
Detects intent, language, and urgency instantly
Retrieve
Pulls the right answer from that property's knowledge base
Reply
Sends a perfect response in the guest's language in under 60 seconds
Three engines. One brilliant assistant.
Accurate answers. Never hallucinations.
Upload your property manuals, FAQs, house rules, and local guides. When a guest asks a question, the AI searches YOUR documents for the answer. It never invents information. When it is not sure, it flags your team instantly.
- Separate knowledge base for every property
- Answers grounded in your own documents and manuals
- High confidence? It replies autonomously
“Check-in is from 3:00 PM onwards. We have a smart lock with code...”
Hi! Check-in starts at 3:00 PM. We'll WhatsApp you the smart lock code 1 hour before arrival.
Every channel. Every language. One agent.
Airbnb Messages, Booking.com, WhatsApp, Email, and web chat. The AI replies on the same channel the guest used, in their native language. Over 50 languages powered by state-of-the-art AI models.
- Airbnb, Booking, WhatsApp, Email, and web chat
- 50+ languages with native-quality replies
- Automatic language detection per message
What time can I check in tomorrow?
Wo kann ich in der Nähe parken?
Quel est le mot de passe WiFi?
¿Hay toallas extra en el apartamento?
Knows when to call a human.
Complaints, emergencies, low-confidence answers, or booking changes. The AI stops, notifies your team instantly with full context, and you take over in one click.
- Confidence below 70% triggers an instant team alert
- Push notification + email + SMS
- AI picks back up once you are done
Escalation alert
Confidence: 45% · Complaint detected
Guest context
“The hot water hasn't worked since we arrived. This is the second time I'm writing.”
Pick your plan. No surprises.
Starting at just €10.50/property/month.
AI is not a pricey add-on here. It is a core part of Runset. Use it standalone or pair it with full property management.
Already have a PMS you like? No problem. The AI assistant works independently. Connect it to your current system and go live today.